On January 16, CAPS presented the Webinar, “Healing after Harm.” The webinar may be found under News on the CAPS webpage, patientsafety.org. A definition of “harm” is “Ill treatment; the impairment of physical or mental health (including that suffered from seeing, or hearing another person suffer ill treatment )” When harm happens in healthcare, how…

We write objectives to support seeking Continuing Education Certification for our Consumers Advancing Patient Safety Webinars. They do not, however, capture the depth and breadth of the topic. Such was the case for December’s webinar, A Person-Centered Approach to Meaning Making: Rituals and Celebrations in Health Care Settings with subject matter experts, Rachel Weissman, MA,…