CONTENTS [go to PDF for the full text] [go to Word document for the full text]
- Foreword
- How to Use this Toolkit
PART I: INTRODUCTION
This portion serves as an introduction to how and why patient advisory councils have become part of the patient safety movement. This part of the Toolkit will be most useful to individuals who are evaluating and considering whether they want to develop a council.
Project Background
- Benefits: why you should involve patients as part of the team
Benefits for patients
Benefits for providers
Benefits for healthcare organization
PART II: STEPS TO CREATING A PATIENT ADVISORY COUNCIL
This section provides specific steps for those who are ready to launch a community-based advisory council. Specific steps are outlined here for those who are ready to launch a community-based advisory council. This is the ‘nuts and bolts’ section of the Toolkit that will be useful to project managers who are responsible for the council development, implementation and evaluation. Detailed descriptions are provided for the user to adopt and/or adapt to their specific community
Step 1. Define the scope of the council
Step 2. Select the team
Step 3. Determine a budget
Step 4. Confirm team members
Step 5. Conduct first orientation meeting
Step 6. Conduct regular council meetings
Step 7. Elicit public relations support and community engagement
Step 8. Conclude with a meeting
Step 9. Measure success
Step 10. Sustain the partnership model
PART III: RELATED RESOURCES
The list of references provides relevant resources to those who either need additional information or want to expand their project beyond the scope of this Toolkit.
PART IV: EXAMPLE TOOLS / ATTACHMENTS
This section provides example documents and forms that were created during the Aurora Health Care project. These tools can be adopted and adapted to meet the specific needs of the setting in which they will be utilized.
A. Project Goals and Objectives [PDF] [WORD]
B. Council Application [PDF] [WORD]
C. Confidentiality Statement [PDF] [WORD]
D. Vision/Mission Statements [PDF] [WORD]
E. Meeting Ground Rules [PDF] [WORD]
F. Meeting Evaluation [PDF] [WORD]
G. Brochure [PDF]
H. Advertisement in Print Media [PDF]
I. County Government Proclamation [PDF]
J. Process Objectives, Measurements, and Evaluation Strategies [PDF] [WORD]
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