Advancing Patient and Family Engagement
Developing a “Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting”
Improving the quality and safety of health care in the United States is one of the most significant challenges facing the American health care system today. A critical step on the path towards safer, higher quality care is encouraging and facilitating patient and family engagement to improve health care experiences, care delivery, and outcomes.
In September 2009, the Agency for Healthcare Research and Quality (AHRQ) awarded a 3-year contract to a team of organizations to develop, evaluate, and implement a Guide to Patient and Family Engagement (the Guide) to promote patient and family engagement in hospital settings.
Led by the American Institutes for Research (AIR), the team working on this project is an unparalleled collaboration of partners with experience in and commitment to patient and family engagement, hospital quality, and safety. In addition to AIR, the team includes Carilion Health Clinic, Consumers Advancing Patient Safety (CAPS), the Institute for Family-Centered Care (IFCC), the Joint Commission, and the Health Research and Education Trust (HRET). Other organizations contributing to the project include Planetree, the Maryland Patient Safety Center (MPSC), and Aurora Health Care.
What are the goals of this project?
The purpose of this project is to build a guide that will help patients, families, and health professionals in the hospital support one another to improve quality and safety. This project aims to build and expand on existing efforts to facilitate patient and family engagement through the creation of evidence-based guidance and tools that will create a foundation for culture change.
Specific tasks for this project include:
For more information on the “Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting,” please contact: Dr. Kristin L. Carman, Managing Director, AIR, email@example.com or Ms. Marjorie Shofer, Senior Program Analyst, AHRQ, Marjorie.Shofer@ahrq.hhs.gov.
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